1. Information we collect
Career Bridge may collect your full name, email address, telephone or WhatsApp number, country, billing and transaction details, service selections, messages, and documents submitted for review. Submitted documents may include CVs, supporting statements, application forms, job descriptions and person specifications.
We may also receive basic technical information such as browser type, device information, IP-related information and website activity where this is provided through our hosting, analytics or security services.
2. How we use your information
- To process orders and deliver the service you purchased.
- To communicate about payments, documents, revisions, appointments and customer support.
- To provide job-alert memberships and related application guidance.
- To prevent fraud, misuse, unauthorised access and payment disputes.
- To maintain appropriate transaction, tax and business records.
- To improve our website and services and comply with applicable legal requirements.
3. Documents submitted by customers
Documents are used to provide the requested service and related support. Career Bridge does not sell customer documents or personal information. Customers should remove unnecessary sensitive information, including passport numbers, national identity numbers, complete residential addresses and banking details, before submitting documents.
4. Payment processing
Payments may be handled by third-party payment processors. These providers may independently collect identity, billing, card and transaction information in accordance with their own privacy policies and regulatory obligations.
5. Sharing of information
We may share limited information where reasonably necessary with payment processors, website-hosting providers, email or communication services, cloud-storage providers, service collaborators involved in fulfilment, professional advisers, and lawful authorities. We do not sell or rent personal information.
6. Data retention
We retain information only for as long as reasonably required to provide services, manage revisions or disputes, maintain legitimate business records and comply with legal obligations. Customers may request deletion of documents that are no longer required, subject to mandatory record-keeping requirements.
7. Data security
We use reasonable technical and organisational safeguards to protect personal information. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
8. Cookies and analytics
The website may use essential cookies and limited analytics to function and understand site usage. Third-party platforms linked from this website may use their own cookies under their respective privacy policies.
9. Your rights and choices
Depending on applicable law, you may request access to, correction of or deletion of your information, or withdraw from non-essential marketing messages. Requests may be submitted through the contact details below.
10. External links
Our website may contain links to WhatsApp, payment providers, recruitment platforms and other external websites. Career Bridge is not responsible for the content, security or privacy practices of those websites.
11. Changes to this policy
We may update this policy when our services, technology or legal obligations change. The latest version will be published on this page with a revised effective date.